Insurance translation services for policies and claims. For underwriters, brokers and claims teams.
Claims handlers, loss adjusters and insurance lawyers often need records from several countries to assess a claim or resolve a dispute. We translate policy wordings, adjusters' reports, medical evidence and reinsurance documents in more than 100 languages.
Insurance documents we translate.
From a single overseas claim report to a complete claims or reinsurance file.
| Area | Typical documents |
|---|---|
| Policies and underwriting | Policy wordings, schedules, endorsements, certificates of insurance, underwriting documents |
| Claims handling | Claim forms, claims correspondence, notifications, settlement documents, claims histories |
| Loss adjusting | Loss adjusters' reports, survey reports, damage assessments, investigation findings |
| Medical and injury claims | Medical reports, treatment records, rehabilitation assessments, injury evidence |
| Reinsurance | Reinsurance contracts, slips, bordereaux, broker correspondence, claims notifications |
| Coverage disputes and run-off | Reservations of rights, court documents, regulator orders, liquidator reports, claims schedules |
Keeping insurance terminology consistent.
The same policy term may appear in the wording, an endorsement and several years of claims correspondence.
A claim involving a foreign insurer may require translation of the original policy, amendments and correspondence between several parties. We use translators familiar with insurance terminology and keep defined terms consistent across the documents.
For policies that will be issued in two languages, we recommend Professional translation without AI, with independent revision by a second linguist. Tell us which language version will take precedence.
We can translate an ambiguous clause accurately, but we do not decide how coverage should be interpreted. That remains a matter for the insurer and its advisers.
Translation for claims, reporting and disputes.
The right option depends on whether the document is for internal review or formal use.
Our usual recommendation is AI-assisted translation, with the draft revised in full by a specialist translator, from £0.05 a word. This can suit claims correspondence, adjusters' reports and internal documents.
For court evidence, regulatory submissions and policies being signed, we recommend Professional translation without AI, from £0.10 a word.
If your claims team has already used DeepL or ChatGPT, we can check the translation against the original and correct it. This is priced per job.
Professional and translator-revised AI-assisted translations can be certified. The certificate of accuracy for UK use is free on any certified translation. Document translation has a £75 minimum charge. All prices exclude VAT.
For formal proceedings arising from coverage disputes, see our arbitration and litigation translation services.
Language services for insurance claims.
A claims file may contain recordings, medical records and financial documents as well as the policy itself.
We can translate overseas medical evidence for injury, health and liability claims. Our medical translation services cover patient records, diagnostic reports and medico-legal assessments.
We also translate financial statements, banking records and other material for insurer reporting and insolvency matters. See our financial translation services.
For recorded claimant interviews or telephone calls, we can produce transcripts in the original language or in translation through our transcription services. We can also arrange interpreters for interviews and assessments.
Tell us about the insurance documents.
The quote form takes the details first. We'll reply asking for the files.
For large claims files, we can discuss which documents need translating first and whether an initial AI-only review would be useful.
- The original language and the language you need
- Whether the documents concern a policy, claim, dispute or regulatory matter
- Whether the translation is for internal review, formal submission or publication
- Any requirement for certification or bilingual layout
- Your deadline and the approximate volume of documents
Common questions.
| Question | Answer |
|---|---|
| Can you translate insurance claims files containing medical records? | Yes. We translate medical reports, treatment records, injury assessments and other supporting evidence alongside claims correspondence and loss adjusters' reports. We choose specialist translators familiar with the subject of each document. If medical evidence will be filed in court, we recommend Professional translation without AI. |
| Can you translate a policy that will be issued in two languages? | Yes. We recommend Professional translation without AI, with independent revision by a second linguist, for policies being issued in two languages. We keep defined terms and references consistent across the wording, schedules and endorsements. Tell us which version will be authoritative. |
| Can you help with a large claims file in several languages? | Yes. We can translate the whole file or prioritise particular documents. AI-only translation is available for initial document review, without human checking or certification. Documents that will be relied on can then receive the appropriate specialist translation. We confirm the scope and price before work begins. |
| Can you certify insurance translations? | Yes. A specialist translator can certify a Professional translation, an AI-assisted translation they have revised, or an AI translation they have checked against the original. The certificate of accuracy for UK use is free on any certified translation. Courts and overseas authorities may have additional requirements. |
| How quickly can you translate insurance documents? | Most documents take one or two working days, although large or technically complex files may take longer. We provide a fixed price and delivery date within two hours during UK business hours. The quote confirms the exact delivery date. |
Tell us about the insurance documents. We'll confirm the price and delivery date.
Give us the languages, the type of policy or claim documents and your deadline. We'll reply asking for the files.
- Fixed price and delivery date
- Specialist translators under NDA
- More than 100 languages
Thank you. We have your enquiry.
Your reference is . Please quote it in any email.
We reply within 2 hours during business hours. Our reply asks for the documents.